Claim Manager / Vertragsmanager (m/w)

Reference: #635-MH1319
Sector(s): Contracts, Procurement
Salary: Salary negotiable
Country: Germany
Town/City: Munich
Contract Type: Permanent
Job Description

Claim Manager/in, München (Munich)

Our client is a fast expanding European Train (Railway) company with operations in several European countries. The company is still at a small/medium size, although it is fast growing. This can provide with excellent career prospects along with the company development.

The work environment is dynamic and friendly.

The company has a comprehensive training policy providing technical and non-technical training support.

They are currently looking for a Claim Manager (m/w) to further develop and implement the company’s Claim Management towards their suppliers (maintenance service providers, equipment suppliers, etc).

Job Purpose:

Further development of the Company’s implemented Claim Management, based on the role of being the internal point of contact for all supplier related incidents regarding upcoming claims caused by failures or non-accordance to frame agreements, potentially caused by or to be claimed towards Service suppliers.

The Claim Manager/in will be leading all necessary activities/ projects to improve the coordination (including data warehouse aspects), with the purpose to detect and handle claims in an efficient and transparent way. Strong collaboration with all stakeholder departments, especially ECM II, III & IV, F&A , SC (Service Contracts) and Legal. Transparent and fact based escalation towards the Management in case of necessity.


Main Tasks:

First internal point of entry for all claim activities towards Service suppliersPlatform to summarize claim related data & organize activitiesTransparent and fact-based monitoring and reporting regarding all Claim Activities in order to enable the Company’s Management to decide upon necessary (high level) activities.Working for any kind of improvement regarding necessary / available key data which shall be used for efficient Claim Management.Analyze/ overview the existing contractual agreements with Service Suppliers in order to improve Service Contracts / Framework Agreements with related Service Suppliers.Further development of Claim ProcessesSupporting the feedback loop towards the Supplier Relationship Management

Job Field:

Functional: Schadenmanagement, Schadenvorgängen, Schadensabwicklung, Nachtragsmanagement, Nachtragsverhandlungen, Complaint, complaints, litigation, litigations, Vertragsabdeckung, Vertragsvorlagen, Vertragsverhandlungen, Vertragsfragen, Contract, contracts, vertrag, vertragsmanager, Vertragsmanagerin, Vertragsspezialist, Vertragsverwalter, Vertragsverwalterin, Vertragsverwaltung, Contractadministrator, Vertragsverantwortliche, Claim, claims, Schadenbearbeitung, Schadenfall, Schaden, Schadendienst, Vertragsmanagement, Lieferantenmanagement, Lieferanten, Einkauf, Einkäufer/in, Buyer/in, Facheinkäufer/in, Supply Chain, Kaufmännischer/in, QualitätsmanagementSector: Eisenbahn, Eisenbahnen, Bahn, Schienenverkehr, Localbahn, Schienenfahrzeugbau, Schienenfahrzeug, Schienenfahrzeuge, Güterverkehr, Güterbahn , Landesbahn, rail, railway, railways, trains, "rolling stock", rollingstock, locomotive, locomotives, Lok, Lokomotive, Lokomotiven



Experience in Claim ManagementTeam working skillsExperienced skills of methods for analyzing complex issuesExperience in Stakeholder Management / “Management of expectation”Skills in the definition of transparent action plans, including monitoring of follow-up’sBasic Know-How of Legal aspectsExperience in dealing with complex processesHands-on mentalityResult-drivenExperience in the usage of MS Office productsEnglish and German language (business fluent).Experience in coordinating long term activities/improvement in supplier related processes